Services & Support
We provide a wide range of services
How we can help you?
Customer satisfaction is our first motive. We always provide best after sales service to valuable clients to make the experience of our customer’s best with our organization. We have expert engineer team to give good service in case machine is not functioning properly.
We are also offering Designing Services on a turnkey basis and offer detailed guidance to the clients for choosing the right product as well. We also provide consultancy services for liquid packaging industry like along with project report and analysis. We will be honoured to take Plastic machinery project on Turnkey basis as Complete End to End Solution.
Our product manuals are delivered to the customers with the plant. These manual includes information on electrical circuit diagram, pneumatic circuit diagram, lubrication chart, major operational instructions, part lists, all details about brought out items like electric motor, gear boxes etc. would be available on demand.
Training to the customer &customer's personnel is imparted at the testing & trial period at our factory and also at the customers place during the erection time of the plant by our engineers. We have facility for accommodation in our guest house during Training period in our Unit. We have dedicated Training Room and Manuals for training on our machine Operation, Maintenance, and Trouble shooting.
In order to provide prompt services, we have Authorized Dealers & Service Representatives in many areas & are in the process of appointing additional Dealers throughout the Country. To become our service partner please Contact us.
Spare & Parts
The whole range of parts of the machinery supplied by Zixom Plast is available at ready stock at our works & it can be dispatched shortly to the customer locations subject to commercial formatting & requirement has been cleared.
Help & Support
Zixom Plast has well qualified and experienced Technical Support team that are fully equipped with all necessary tools and critical spares for field support. We also maintain separate customer log report to ensure history of machines. Technical support team ensures customer satisfaction to the fullest.